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1-Year Remote Support, includes:

✅ Unlimited email support

✅ Unlimited phone support 

✅ Unlimited online remote support via Screen Connect

 

Notes:

  • This is NOT an accounting course.
  • The resolution time of an isue can take one or several calls/emails depending on the complexity of the issue. 
  • The response time is aimed at within one (1) working day.
  • The turnaround time to an issue call depends on the complexity of the problem reported.
  • Support covers only all usage issues pertaining to ExpressPay excludes technical issues such as network problem, data adjustment or data entry, hardware issues etc.
  • Incident which requires data adjustment or data entries will be separately quoted/charged, the amount chargeable depends on the complexity of each case.
  • Support will be carried out by phone, fax, email or remote access tools only.
  • Prerequisites: The supervising staff is required to have knowledge of basic bookkeeping and the use of Microsoft Windows based PCs.

ExpressPay Remote Support

RM350.00Price
Subscription Months
Number of Companies